At the Portal of Electronic Services of the city of Kharkov or by applying to the authorized bodies of certificates issuance:

• 11 Kharkiv Administrative Services Provision Centers

To receive personal information from Kharkov Territorial Community Register, the person must apply to Kharkiv Administrative Services Provision Center or its territorial subdivisions with a written application (filled in in the ASPC) in the form established by the registrating institution. The written application shall be attached with:

• a copy of the document authenticated by the applicant and certifying the identity of the his person, with the submission of the original and relevant document to the administrator of the Center (for persons who, in accordance with the legislation requirements must receive it);
• written consent for the processing of personal data.

To receive personal information from Kharkiv Territorial Community Register via Kharkov Electronic Services Portal, you should authorize by means of remote identification (electronic digital signature, BankId), click on the "Order" button and fill in the required fields. After entering all the data, you need to press the "order" button.

Information about yourself from Kharkov Territorial Community Register is provided:

• in the form of a certificate of registration of the place of residence (Appendix 13 to the Rules for registration of residence approved by the Cabinet of Ministers of Ukraine from 02.03.2016 № 207) in paper form in case of a personal applying through the Administrative Services Provision Center of the city of Kharkov or its territorial subdivisions
• in the form of a place of residence registration certificate (Appendix 13 to the Rules for residence registration approved by the Cabinet of Ministers of Ukraine from 02.03.2016 № 207) in electronic form in case of identification of the person by means of remote identification (electronic digital signature, etc.) through the Electronic Portal Services of the city of Kharkov.

A person shall apply to Kharkiv Administrative Services Provision Center or its territorial subdivisions with a written request (to be filled in at ASPC) for entering actual information in Kharkov Territorial Community Register. With written application the following documents shall be attached:

• a document in which information about the place of residence / location of a person (for persons who in accordance with the requirements of the law should receive it) is entered, and a certified copy thereof. Persons under 16 years of age, before filing documents, not being documented in the document in which information about the place of residence / location of a person is added, submit a birth certificate;
• a document confirming information of registration / withdrawal of the registration of the residence place / location of the person in the city of Kharkov (for a juvenile/ minor - in case of existence).

In case of submitting an application by a representative of the person additionally shall be submitted:

• certified by the applicant copy of the document proving his identity, with the presentation of the original of the relevant document to the administrator of the Center;
• a document confirming the authority of the person as a representative, except where the legal representatives are the parents (adoptive parents).

The person must apply to Kharkiv Administrative Services Provision Center or its territorial subdivisions with a written application (filled in at the ASPC) to amend the information contained in Kharkov Territorial Community Register.

The written application shall be accompanied by:

• a document to which the information about the place of residence / location of the person is entered (for persons who according to the requirements of the legislation should receive it) and its certified copy. Persons under the age of 16 years who before the submission of documents are not documented with a document to which the information about the place of residence / location of the person is entered, shall submit a birth certificate;
• a document confirming the registration / withdrowal of registration of the place of residence / location of the person in Kharkiv city (for a juvenile / minor - in case of existence);
• a document confirming the accuracy of the information provided by the applicant, in case of information not being confirmed by the document to which the information about the place of residence / location of the person is entered (for example: marriage certificate, certificate of change of name / surname, etc.);
• a document confirming the change in the personal data of the person in case of information not being confirmed by the document to which the information about the place of residence / location of the person is entered.

In the case of an application submission by a representative of the person additionally attached:

• a copy of a document certifying the identity of the applicant certified by the applicant, with the submission of the original of the relevant document to the administrator of the Center;
• a document confirming the authority of a person as a representative, except for cases when the legal representatives are the parents (adopters).

The deadline for reviewing documents is 1 day, if necessary, the deadline for consideration of the relevant documents may be extended to 20 working days, about what the person is notified additionally.

For receiving information from Kharkiv Territorial Community Register, the representative / legal representative of the person whose interests are represented, you must apply to the authorized certificates issuing agencies: Kharkiv Administrative Services Provision Center or its territorial subdivisions, with a written application ( is filled in at the place) in the form established by the registration authority. The written application shall be attached with:

• a copy of a document certifying the applicant's identity certified by the applicant, with the submission of the original and relevant document to the Center's administrator
• power of attorney (certified in accordance with the procedure established by the law) according to which the person whose information is contained in the Register gives the authority to a representative to receive (his/her) personal data / information but for cases when the legal representatives are the parents (adopters) of the person that is confirmed with the relevant document);
• written consent for the processing of personal data.

The provision of information from the Register may be refused if:

• written application is not filed according to the established form;
• the applicant did not submit the necessary documents or information;
• the submitted documents contain inaccurate information or the submitted documents are invalid;
• a person who has not reached the age of 14 has applied;
• documents are not filed in the order established by this Regulation.

The owner, one of the co-owners, the tenant of the dwelling, the person whose place of residence is registered at the address of the corresponding dwelling and has reached the age of 14 years.

In any of the 11 Kharkiv Administrative Services Provision Centers

In any of the 11 Kharkiv Administrative Services Provision Centers.

In any of the 11 Kharkiv Administrative Services Provision Centers.

In any of the 11 Kharkiv Administrative Services Provision Centers.

Yes. For a legal representative, you must additionally file a document confirming the authority of the person as a legal representative. For a representative by power of attorney, additionally a power of attorney must be submitted in accordance with the procedure established by law.

The owner of the appropriate dwelling must contact any Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. The written application shall be attached with:

• a copy of the document certifying the identity of the applicant certified by the applicant, with the submission of the original of the relevant document to the authorized body for certificates issue from the Register;
• certified by the authorized body for certificates issue from the Register, a copy of the document confirming the applicant's ownership of the relevant home, with the submission of the original of the mentioned document to the authorized body for certificates issue from the Register.

The co-owner of the appropriate dwelling must contact any Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. The following documents shall be attached to the written application:

• a copy of the document certifying the identity of the applicant certified by the applicant, with the submission of the original and relevant document to the authorized body for the certificates issue from the Register;
• certified by the authorized body for certificates issue from the Register, a copy of the document confirming the applicant's ownership of the relevant dwelling, with the submission of the original of the mentioned document to the authorized body for certificates issue from the Register.

The tenant of the corresponding dwelling must contact any Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. To the written request should be attached:

• A copy of a document certifying his identity, certified by the applicant, with the original of the relevant document being presented to the authorized body for certificates issuance from the Register;
• certified by the authorized body for certificates issuance from the Register, a copy of the document confirming the status of the tenant of dwelling: an order, a lease contract (sublease, rent), the decision of the authorized body on the recognition of the person as a tenant, with the original of the specified document being presented to the authorized body for certificates issuing from the Register.

A person whose place of residence is registered at the address of the mentioned dwelling and reached the age of 14 should contact Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. To the written request are attached:

• - a copy of the document in which information about the place of residence is entered, with the original of the document being presented to the authorized body for certificates issuance from the Register.

Legal representatives of owners / co-owners / employers / persons whose place of residence is registered at the address of the corresponding dwelling and who reached the age of 14 must contact Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. To the written request are attached:

• certified by the applicant copy of the document proving his identity, with the presentation of the original of the specified document to the authorized body for certificates issuance from the Register;
• certified by the authorized body for issuing certificates from the Register, сopy of the document confirming the applicant's ownership of corresponding dwelling, with the original of the mentioned document being presented to the authorized body for certificates issuance from the Register (for the owner (co-owners) of dwelling)
• certified by the authorized body for certificates issuance from the Register, copy of the document confirming the status of the tenant of dwelling: the warrant, the contract of hiring (sublease, lease), the decision of the authorized body on the recognition of the person to be a tenant, with the presentation of the original of the specified document to the authorized body for issuing certificates from the Register;
• a copy of the document certified by the applicant in which information about the place of residence is entered, with the presentation of the original of the specified document to the authorized body for certificates issuance from the Register (for the person whose residence is registered at the address of the corresponding dwelling);
• certified by the applicant (legal representative) copy of the document confirming the authority of the person as a legal representative, with the presentation to the authorized body for certificates issuance from the Register of the original of this document.

Representative of the owner by trust / co-owner / employer / person whose place of residence is registered at the address of the corresponding dwelling and has reached the age of 14 must contact any Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. To the written request are attached:

• a copy of the document certifying his identity, certified by the applicant, with the submission of the original of the mentioned document to the authorized body for certificates issuance from the Register;
• a copy of the document confirming the applicant's right to the corresponding accommodation, certified by the authorized body for certificates issuance from the Register, with the submission of the original of the mentioned document to the authorized body for certificates issuance from the Register (for the owner (co-owners) of the dwelling)
• a copy of the document confirming the applicant's status of the tenant, certified by the authorized body for certificates issuance from the Register: a warrant, a contract of tenancy (sublease, lease), a decision of the authorized body on the recognition of the person as tenant, with the presentation of the original document of the mentioned document to the authorized body for certificated issuance from the Registry;
• a copy of the document certified by the applicant, in which the information about the place of residence is entered, with the submission of the original document to the authorized body for certificates issuance from the Register (for the person whose place of residence is registered at the address of the mentioned dwelling);
• power of attorney certified in accordance with the procedure established by law (in case of submission of documents by the representative).

The person whose information is absent in Kharkov Territorial Community Register should contact the Kharkiv Administrative Services Provision Center or any division of the Zhilkomservice Communal Enterprise with a written application in the form established by the registration authority.To the written application are attached:

• a document in which information about the place of residence / location of a person (for persons who in accordance with the requirements of the law should receive it) is entered, and a certified copy thereof. Persons under 16 years of age, who were not before the submission of documents documented by a document in which information on the place of residence / location entered, submit a birth certificate;
• a document confirming information on registration / withdrawal of registration of the place of residence / location of the person in the city of Kharkov (for a juvenile / minor person, if there are any).

In the case of filing an application by a representative of the person shall additionally submit:

• certified copy of the document proving his identity, with the presentation of the original of the relevant document;
• a document confirming the authority of the person as a representative, except where the legal representatives are the parents (adoptive parents).

The person whose false data is contained in the Register should contact Kharkiv Administrative Services Provision Center or its territorial subdivisions, with a written request (to be filled in place) for making changes to the information contained in Kharkov Territorial Communities Register. To the written request are attached:

• a document in which information about the place of residence / location of the person is entered (for those persons who according to the requirements of the legislation must receive it) and its certified copy. Persons under the age of 16 years who before the date of submission of documents are not documented by a document in which the information about the place of residence / stay is submitted, submit a birth certificate;
• a document confirming the registration / withdrawal from registration of the place of residence / location of the corresponding person in the city of Kharkov (for a juvenile/ minor person - in case of existence);
• a document confirming the credibility of the information declared by the applicant, in case of not being confirmed by the document, where the information about the place of residence / location of the person is entered;
• a document confirming the change of the personal data of the person in case of not being confirmed by the document, in which the information about the place of residence / location of the person is entered.

In the case of filing an application by a representative of the person shall additionally submit:

• a certified copy of the document certifying his identity, with the presentation of the original of the corresponding document;
• a document confirming the authority of the person as a representative, except when the legal representatives are the parents (adoptive parents).

In case of revealing of inaccurate information obtained from Kharkov Territorial Community Register, a person must fill in a written application for adjusting the data in Kharkov Territorial Community Register at Kharkiv Administrative Services Provision Center or its territorial divisions or by calling the hotline number 0 800 573 434 specified in relevant reference or submit an e-mail application to the Kharkiv Electronic Services Portal at www.e-kharkiv.khmr.gov.ua, for adjusting the data in Kharkiv Territorial Community Register.

In case of revealing of inaccurate information obtained from Kharkov Territorial Community Register, a person must fill in a written application for adjusting the data in Kharkiv Territorial Community Register at Kharkiv Administrative Services Provision Center or its territorial divisions or by calling the hotline number 0 800 573 434 specified in relevant reference or submit an e-mail application to the Kharkiv Electronic Services Portal at www.e-kharkiv.khmr.gov.ua, for adjusting the data in Kharkov Territorial Community Register.

In case of revealing of inaccurate information obtained from Kharkov Territorial Community Register, a person must submit a written application for adjusting the data in Kharkiv Territorial Community Register at Kharkiv Administrative Services Provision Center or its territorial divisions or by calling the hotline number 0 800 573 434 specified in relevant reference, or submit an e-mail application to the Kharkiv Electronic Services Portal at www.e-kharkiv.khmr.gov.ua, for adjusting the data in Kharkiv Territorial Community Register.

The period of consideration of the application (written, electronic) for the correction of the information contained in Kharkiv Territorial Community Register, is 1 day, if necessary, the period for consideration of the relevant appeal can be extended to 20 working days, that is notified to the person additionally.

Yes, in order to receive an information certificate from Kharkiv Territorial Community Register about persons whose place of residence / location is registered at the address of the dwelling on a certain date, the owner, one of the co-owners, the tenant or a person whose residence is registered at the address of the corresponding dwelling; who has reached the age of 14, a legal representative or representative by proxy, must apply to any Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. To the written request attached:

• certified by the applicant a copy of the document proving his identity, with the presentation of the original of the mnetioned document to the authorized body for certificates issuance from the Register;
• certified by the authorized body for certificates issuance from the Register, a copy of the document confirming the applicant's ownership of corresponding dwelling, with the original of the specified document being presented to the authorized body for certificates issuance from the Register (for the owner (co-owners) of dwelling)
• certified by the authorized body for certificates issuing from the Register, copy of the document confirming the status of the tenant: a warrant, a lease contract (sublease, lease), the decision of the authorized body to recognize the person as the employer, presenting the original of the specified document to the authorized body for certificates issuing from the Register;
• a copy of the document certified by the applicant in which information about the place of residence is entered, with the presentation of the original of the specified document, to the authorized body for certificates issuing from the Register (for the person whose place of residence is registered at the address of the corresponding dwelling);
• certified by the applicant (legal representative) copy of the document confirming the authority of the person as a legal representative, with the presentation to the authorized body for certificates issuance from the Register of the original of this document;
• the power of attorney certified in the order established by the legislation (in case of presentation of documents by the representative).

Kharkiv Territorial Community Register was formed on the basis of information received from the Department of Registration of the Kharkov City Council from the authority of the State Register of Voters in accordance with Section II, paragraph 2 of Law No. 888-VIII. In this regard, 04/04/2016 registered citizens of Ukraine who have reached the electoral age are in Kharkiv Territorial Community Register. Therefore, information concerning the registered place of residence of citizens under the age of 18 was not contained in Kharkiv Territorial Community Register .

Please note that the details of the passport data and the date of registration of residence are not available in the State Register of Voters, therefore after 04.04.2016 uploaded data to Kharkiv Territorial Community Register, this information is not available.

• In case of receipt of an information reference from Kharkiv Territorial Community Register through the Portal of Electronic Services of Kharkiv indicating the lack of information on the specified parameters of the request regarding yourself;
• If you receive from the Portal of Electronic Services of Kharkiv the information reference on persons registered in the living accommodation (the certificate about the composition of the family) lacking information about yourself;
• If you receive from the Portal of Electronic Services of Kharkiv the information certificate about the persons registered in the dwelling (certificate about the composition of the family) lacking information regarding a child under the age of 16 who did not receive a passport of a citizen of Ukraine in the form of an ID;

To order, you need to fill in the form displayed on the screen by entering all the necessary data in the appropriate fields, depending on who is applying - the legal representative of a child, or the applicant himself.

Filling in the "Document Type", the user chooses the appropriate type, on the basis of which the application for the procedure of data actualization is submitted:

Selecting the type "Document in which residence place data was entered", it is necessary to choose from a fixed list of possible documents types the necessary one.

The type "The document in which the data about a person's place of temporary residence is entered (reference on the application for protection in Ukraine)", is provided only for foreign citizens.

Type "Certificate of the birth of a juvenile / underage person (before reaching the age of 16)" is selected, if necessary to actualize the data of a juvenile / underage person (until the person reaches the age of 16 and receives a passport of a citizen of Ukraine). If there is additional information confirming the registration of a place of residence of a child under 16 years of age (form A, form B, which contains information about the child), it is necessary to choose - «Document confirming information about registration of the place of residence / stay of a juvenile / underage person in Kharkiv (if there is any)"

Depending on the type of a document chosen, it is necessary to enter its details, "document number" and "issuance date" are obligatory.

Depending on the purpose for which the applicant applies for data actualization (change of data, if the name was changed over the past years, or confirmation of information about himself), it is necessary to choose the appropriate block of the application for filling in.

Among the possible documents that may be the reason for the change of data, there is a birth certificate of a juvenile child, a marriage certificate, a certificate of divorce or another document confirming the change in personal data of a person (a text box with the possibility of personal data entry). For example: a reference on a change of personal data, court decision, etc. Then you need to enter the details of the selected document.

Among the possible documents confirming the accuracy of the information provided by the applicant in the case of failure to confirm it with a document, that was changed and includes information about the place of residence / stay of the person, is a certificate of birth of a juvenile child or other document confirming the authenticity of the information provided by the applicant (a text box with the possibility of entering data by yourself). Note: Filled in non-standard situations (optional). Then you need to enter the details of the selected document.

An important condition for the correct completion of the application form is to fill in the field "The essence of the application (the identity data of the person who in the last years could change -the name is indicated, or indicated the necessity to change the data about the person)." Note: the field is mandatory!

After completing the essence of the application, it is necessary to attach to the statement, scanned copies of the documents, which is the basis for the implementation of the procedure for actualization the data.

The fact of verifying the accuracy of all the information provided must be confirmed by accepting the terms and conditions indicated at the end of the form.

The procedure of updating the data on the basis of the submitted inquiries is carried out not later than the next working day, in exceptional cases, if necessary, additional requests - up to 20 working days.

• the data is not available in the Kharkiv Territorial Community Register;
• Information about a juvenile child under the age of 16 years old is absent in Kharkiv Territorial Community Register;
• personal data available in the Kharkiv Territorial Community Register with a previous name or with the previous registration address, or data on the name or date of birth does not match the data in the passport.

• If the person died before 04.04.2016 and the dwellers of the dwelling know that he/she has been removed from the registration of the place of residence, but the information is still available in Kharkiv Territorial Community Register, the issue is considered after the application to the hotline of the Department of Registration and establishment of the fact of the removal from registration of the place of residence of a dead person by 04.04.2016 (free number 0-800-573-434);
• If a person died before 04.04.2016, data about his/her is available in Kharkiv Territorial Community Register because the died person was not removed from the registration of the place of residence, the issue is solved by applying to the Administrative Services Provision Centre with a death certificate for the decision to remove the dead person from the registration of the place residence;
• Notaries have the opportunity to request information from cards (F-A, F-B) about the deceased to open the inheritance through the Portal, and in case of not being connected to the Portal of Electronic Services of Kharkiv, through a written request to the Registration Department.

The owner, one of the co-owners, the tenant, the person whose place of residence is registered at the address of the relevant dwelling and has reached the age of 14 years.

In any of the 11 Kharkiv Administrative Services Provision Centers.

In any of the 11 Kharkiv Administrative Services Provision Center.

In any of the 11 Kharkiv Administrative Services Provision Center.

In any of the 11 Kharkiv Administrative Services Provision Center.

Yes. In order to obtain a certificate, the legal representative must additionally submit a document confirming the authority of the person as a legal representative. Legal representative must additionally submit a power of attorney, certified in accordance with the procedure established by law.

The owner of the appropriate dwelling must contact any Kharkiv Administrative Services Provision Center with a written request in the form established by the registration authority. To the written request attached:

• a copy of the document certifying the identity of the person certified by the applicant, with the submission of the original of the relevant document to the authorized body for certificates issue from the Register;
• a copy of the document confirming the applicant's right of the relevant dwelling certified by the authorized body for certificates issue from the Register, with the submission of the original of the specified document to the authorized body for certificates issue from the Register.

A co-owner of the corresponding dwelling must contact any Kharkiv Administrative Services Provision Center with a written request in the form established by the registration authority. To the written request attached:

• a copy of the document certifying his identity, certified by the applicant, with the submission of the original of the corresponding document to the authorized body for certificates issuing from the Register;
• certified by the authorized body for certificates issuance from the Register, a copy of the document confirming the applicant's ownership of the relevant dwelling, with the original of the specified document being presented to the authorized body for certificates issuance from the Register.

The tenant of the corresponding dwelling must contact any Kharkiv Administrative Services Provision Center with a written request in the form established by the registration authority. To the written request attached:

• certified copy of the document proving his identity, with the presentation of the original of the relevant document to the authorized body for certificates issuance from the Register;
• certified by the authorized body for certificates issuance from the Register, a copy of the document confirming the status of the tenant of dwelling: the warrant, the contract of hiring (sublease, lease), the decision of the authorized body on the recognition of the person be a tenant, with the presentation of the original of the specified document to the authorized body for certificates issuance from the Register.

A person whose place of residence is registered at the address of the relevant dwelling and who has reached the age of 14 must contact any Kharkiv Administrative Services Provision Center with a written request in the form established by the registration authority. To the written request attached:

• a copy of the document in which information about the place of residence is entered, with the original of the document being presented to the authorized body for certificates issuance from the Register

The legal representative of the owner / co-owner / tenant / people whose place of residence is registered at the address of the relevant dwelling and reached the age of 14 years of the corresponding dwelling must contact any Kharkiv Administrative Services Provision Center with a written request in the form established by the registration authority. To the written request attached:

• a certified copy of the document certifying the identity of the applicant, with the submission of the original of the specified document to the authorized body for certificates issue from the Register;
• a certified copy of the document confirming the applicant's ownership of the relevant dwelling, certified by the authorized body for certificates issue from the Register, with the submission of the original of the specified document to the authorized body for certificates issue from the Register (for the owner (co-owners) of the dwelling);
• certified by the authorized body for certificates issuance from the Register, a copy of the document confirming the status of the tenant of dwelling: the warrant, the contract of hiring (sublease, lease), the decision of the authorized body on the recognition of the person tp be the tenant, with the presentation of the original of this document to the authorized body for certificates issuing from the Register;
• a copy of the document certified by the applicant in which information about the place of residence is entered, with the presentation of the original of the specified document to the authorized body for certificates issuance from the Register (for the person whose residence is registered at the address of the corresponding dwelling);
• certified by the applicant (legal representative) a copy of the document confirming the authority of the person as a legal representative, with the presentation to the authorized body for certificates issuance from the Register of the original of this document.

The Representative of the owner, under the power of attorney / co-owner / tenant / person whose place of residence is registered at the address of the relevant dwelling and has reached the age of 14 years of the relevant dwelling, should contact any Kharkiv Administrative Services Provision Center with a written request in the form established by the registration authority. To the written request attached:

• a certified copy of the document certifying the identity of the applicant, with the submission of the original of the specified document to the authorized body for certificates issue from the Register;
• a certified copy of the document confirming the applicant's ownership of the relevant dwelling, certified by the authorized body for certificates issue from the Register, with the submission of the original of the specified document to the authorized body for certificates issue from the Register (for the owner (co-owners) of the dwelling);
• certified by the authorized body for certificates issuance from the Register, a copy of the document confirming the status of the tenant of dwelling: the warrant, the contract of hiring (sublease, lease), the decision of the authorized body on the recognition of the person by the tenant, with the presentation of the original of this document to the authorized body for certificates issuing from the Register;
• a copy of the document certified by the applicant in which information about the place of residence is entered, with the presentation of the original of the specified document to the authorized body for certificates issuance from the Register (for the person whose residence is registered at the address of the corresponding dwelling);
• the power of attorney certified in the order established by the legislation (in case of presentation of documents by the representative).

The person whose information is absent in Kharkov Territorial Community Register should contact the Kharkiv Administrative Services Provision Center or its territorial subdivisions with a written application (to be filled in at the place) for entrering into Kharkov Territorial Community Register actual information about himself. To the written application attached:

• a document in which information about a person's place of residence / location is entered (for persons who, in accordance with the requirements of the law, should receive it), and a certified copy. Persons under the age of 16 who, before submitting documents, are not documented by a document in which information on the person's place of residence / location is entered, issue a birth certificate;
• a document confirming information on registration / withdrawal from the registration of the residence / stay of a person in the city of Kharkov (for a juvenile / minor, in case of existance).

In the case of applying by the representative of the person, he/she shall additionally submit:

• certified copy of the document proving his identity, with the presentation of the original of the relevant document;
• a document confirming the authority of the person as a representative, except where the legal representatives are the parents (adoptive parents).

The person whose false data is kept in the Register should contact the Kharkiv Administrative Services Center or its territorial subdivisions, with a written request (to be filled in at the place) for making changes to the information contained in the Kharkov Territorial Communities Register. To the written application attached:

• a document in which information about the place of residence / location of a person (for persons who in accordance with the requirements of the law should receive it) is entered, and a certified copy thereof. Persons under 16 years of age, who before the documents submission, are not documented in the document in which information concerning the place of residence / location of a person is entered, submit birth certificate;
• a document confirming information of registration / withdrawal of the registration of the residence place / location of the person in the city of Kharkov (for a juvenile/ minor - in case of existence);
• a document confirming the authenticity of the information declared by the applicant, if it is confirmed with a document in which information concerning the place of residence / location of the person is entered;
• a document confirming the change of the personal data of the person, in case of confirmation with the document, in which information about the place of residence / location of the person is entered.

In case of submitting an application by a representative of the person additionally shall be submitted:

• certified copy of the document proving his identity, with the presentation of the original of the relevant document;
• a document confirming the authority of the person as a representative, except where the legal representatives are the parents (adoptive parents).

In case of revealing of inaccurate information in the certificate of persons registered in a dwelling (a certificate of family composition), a person must fill in a written application for adjusting the data in Kharkov Territorial Community Register at Kharkiv Administrative Services Provision Center or its territorial divisions or by calling the hotline number 0 800 573 434 specified in relevant reference or submit an e-mail application to Kharkiv Electronic Services Portal at www.e-kharkiv.khmr.gov.ua, for adjusting the data in Kharkiv Territorial Community Register.

In case of revealing of inaccurate information in the certificate certificate of persons registered in a dwelling (a certificate of family composition), a person must fill in a written application for adjusting the data in Kharkov Territorial Community Register at Kharkiv Administrative Services Provision Center or its territorial divisions or by calling the hotline number 0 800 573 434 specified in relevant reference or submit an e-mail application to Kharkiv Electronic Services Portal at www.e-kharkiv.khmr.gov.ua, for adjusting the data in Kharkiv Territorial Community Register.

In case of revealing of inaccurate information in the certificate of persons registered in a dwelling (a certificate of family composition), a person must fill in a written application for adjusting the data in Kharkov Territorial Community Register at Kharkiv Administrative Services Provision Center or its territorial divisions or by calling the hotline number 0 800 573 434 specified in relevant reference or submit an e-mail application to Kharkiv Electronic Services Portal at www.e-kharkiv.khmr.gov.ua, for adjusting the data in Kharkiv Territorial Community Register.

The period of consideration of the application (written, electronic) for the correction of the information concerning persons registered in a dwelling (a certificate of family composition) at the specified address, is 1 day, if necessary, the period for consideration of the relevant appeal can be extended to 20 working days, that is notified to the person additionally.

Yes, in order to receive an information certificate about persons registered in a dwelling (a certificate of family composition) at the specified address on a certain date, the owner, one of the co-owners, the tenant or a person whose residence is registered at the address of the corresponding dwelling; who has reached the age of 14, a legal representative or representative by proxy, must apply to any Kharkiv Administrative Services Provision Center with a written application in the form established by the registration authority. To the written request attached:

• certified by the applicant a copy of the document proving his identity, with the presentation of the original of the mnetioned document to the authorized body for certificates issuance from the Register;
• a certified by the authorized body for certificates issuance from the Register, copy of the document confirming the applicant's ownership of corresponding dwelling, with the original of the specified document being presented to the authorized body for certificates issuance from the Register (for the owner (co-owners) of dwelling)
• certified by the authorized body for certificates issuing from the Register, a copy of the document confirming the status of the tenant: a warrant, a lease contract (sublease, lease), the decision of the authorized body to recognize the person as the employer, presenting the original of the specified document to the authorized body for certificates issuing from the Register;
• a copy of the document certified by the applicant in which information about the place of residence is entered, with the presentation of the original of the specified document, to the authorized body for certificates issuing from the Register (for the person whose place of residence is registered at the address of the corresponding dwelling);
• a certified by the applicant (legal representative) copy of the document confirming the authority of the person as a legal representative, with the presentation to the authorized body for certificates issuance from the Register of the original of this document;
• the power of attorney certified in the order established by the legislation (in case of presentation of documents by the representative).

Kharkiv Territorial Community Register was formed on the basis of information received from the Department of Registration of the Kharkov City Council from the authority of the State Register of Voters in accordance with Section II, paragraph 2 of Law No. 888-VIII. In this regard, 04/04/2016 registered citizens of Ukraine who have reached the electoral age are in Kharkiv Territorial Community Register. Therefore, information concerning the registered place of residence of citizens under the age of 18 was not contained in Kharkiv Territorial Community Register.

Please note that the details of the passport data and the date of registration of residence are not available in the State Register of Voters, therefore after 04.04.2016 uploaded data to Kharkiv Territorial Community Register, this information is not available.

• In case of receipt of an information reference from Kharkiv Territorial Community Register through the Portal of Electronic Services of Kharkiv indicating the lack of information on the specified parameters of the request regarding yourself;
• If you receive from the Portal of Electronic Services of Kharkiv the information reference on persons registered in the living accommodation (the certificate about the composition of the family) lacking information about yourself;
• If you receive from the Portal of Electronic Services of Kharkiv the information certificate about the persons registered in the dwelling (certificate about the composition of the family) lacking information regarding a child under the age of 16 who did not receive a passport of a citizen of Ukraine in the form of an ID;

To order, you need to fill in the form displayed on the screen by entering all the necessary data in the appropriate fields, depending on who is applying - the legal representative of a child, or the applicant himself.

Filling in the "Document Type", the user chooses the appropriate type, on the basis of which the application for the procedure of data actualization is submitted:

Selecting the type "Document in which residence place data was entered", it is necessary to choose from a fixed list of possible documents types the necessary one.

The type "The document in which the data about a person's place of temporary residence is entered (reference on the application for protection in Ukraine)", is provided only for foreign citizens.

Type "Certificate of the birth of a juvenile / underage person (before reaching the age of 16)" is selected, if necessary to actualize the data of a juvenile / underage person (until the person reaches the age of 16 and receives a passport of a citizen of Ukraine). If there is additional information confirming the registration of a place of residence of a child under 16 years of age (form A, form B, which contains information about the child), it is necessary to choose - «Document confirming information about registration of the place of residence / stay of a juvenile / underage person in Kharkiv (if there is any)"

Depending on the type of a document chosen, it is necessary to enter its details, "document number" and "issuance date" are obligatory.

Depending on the purpose for which the applicant applies for data actualization (change of data, if the name was changed over the past years, or confirmation of information about himself), it is necessary to choose the appropriate block of the application for filling in.

Among the possible documents that may be the reason for the change of data, there is a birth certificate of a juvenile child, a marriage certificate, a certificate of divorce or another document confirming the change in personal data of a person (a text box with the possibility of personal data entry). For example: a reference on a change of personal data, court decision, etc. Then you need to enter the details of the selected document.

Among the possible documents confirming the accuracy of the information provided by the applicant in the case of failure to confirm it with a document, that was changed and includes information about the place of residence / stay of the person, is a certificate of birth of a juvenile child or other document confirming the authenticity of the information provided by the applicant (a text box with the possibility of entering data by yourself). Note: Filled in non-standard situations (optional). Then you need to enter the details of the selected document.

An important condition for the correct completion of the application form is to fill in the field "The essence of the application (the identity data of the person who in the last years could change -the name is indicated, or indicated the necessity to change the data about the person)." Note: the field is mandatory!

After completing the essence of the application, it is necessary to attach to the statement, scanned copies of the documents, which is the basis for the implementation of the procedure for actualization the data.

The fact of verifying the accuracy of all the information provided must be confirmed by accepting the terms and conditions indicated at the end of the form.

The procedure of updating the data on the basis of the submitted inquiries is carried out not later than the next working day, in exceptional cases, if necessary, additional requests - up to 20 working days.

• the data is not available in the Kharkiv Territorial Community Register;
• Information about a juvenile child under the age of 16 years old is absent in Kharkiv Territorial Community Register;
• personal data available in the Kharkiv Territorial Community Register with a previous name or with the previous registration address, or data on the name or date of birth does not match the data in the passport.

• If the person died before 04.04.2016 and the dwellers of the dwelling know that he/she has been removed from the registration of the place of residence, but the information is still available in Kharkiv Territorial Community Register, the issue is considered after the application to the hotline of the Department of Registration and establishment of the fact of the removal from registration of the place of residence of a dead person by 04.04.2016 (free number 0-800-573-434);
• If a person died before 04.04.2016, data about his/her is available in Kharkiv Territorial Community Register because the died person was not removed from the registration of the place of residence, the issue is solved by applying to the Administrative Services Provision Centre with a death certificate for the decision to remove the dead person from the registration of the place residence;
• Notaries have the opportunity to request information from cards (F-A, F-B) about the deceased to open the inheritance through the Portal, and in case of not being connected to the Portal of Electronic Services of Kharkiv, through a written request to the Registration Department.

The Technical Data Sheet shall be ordered:

• before the commissioning of completed construction objects, including after reconstruction, overhaul, technical re-equipment, restoration, for which the right to perform construction work has been obtained;
• before the state registration of ownership of an unfinished construction object, for which the right to perform construction work has been obtained;
• before the state registration of ownership of the immovable property formed as a result of the division, merger of the immovable property, or the allocation of a share from the immovable property, unless as a result of such division, merger, or allocation of a share by way of reconstruction, completed construction the object was accepted into operation.

In other cases, the technical inventory shall be carried out at the request of the customer.

An owner of an immovable property (including a land plot), an object of construction in progress; construction customer; a person entitled to inheritance (at the request of a notary), a person who has other property rights to an immovable property, including a land plot on which such an object is located; a body authorized to manage the property (including housing construction, summer cottage and garage cooperatives, garden societies).

If you are an owner:

• Copy of the customers passport (original for presentation);
• Copy of the applicants identification number (original for presentation);
• Power of Attorney (if an application is submitted by an authorized person, original for presentation);
• Title deed (if any);
• Technical Data Sheet (if any);
• Documents confirming the right to carry out construction work (if any).

If you are a user, then in this case the title document shall be replaced with a document confirming the right to use or a letter from the Office of Communal Property (in the case of privatization).

If you are an heir, a request from the notary authorities and a copy of the death certificate shall be required.

• Copy of the applicant passport (original for presentation);
• Copy of the applicant identification number (original for presentation);
• Power of Attorney (if an application is submitted by an authorized person, original for presentation);
• Title deed to the house;
• Title deed to land (if any);
• Technical Data Sheet (if any);
• Documents confirming the right to carry out construction work (if any).

If you are an heir, a request from the notary authorities and a copy of the death certificate shall be required.

No, one of the owners is enough.

The cost of the work depends on the amount of work and the timing. The execution period is from 16 working days to 1 day (you choose yourself).

Taking into account individual cases of submission of forged documents or documents that raise doubts about their authenticity for the performance of a notarial act, considering the numerous appeals of notaries, UE “Kharkiv City Bureau of Technical Inventory” of the Kharkiv City Council provides an opportunity to verify the fact of providing information on the technical characteristics of the property, as well as providing information about the owners of immovable property to requests from the owner or his/her authorized person.

The contract number shall be indicated in the contract itself, which you shall receive when placing an order.

The case number shall be noted on the title page of the Technical Data Sheet in the upper right corner.

In a situation where the place of residence of one of the parents of a multi-member family is registered in the city of Kharkiv, and the second parent is in another locality, and documents for obtaining certificates are submitted to the competent authority at the place of residence of one of the parents not in the city of Kharkiv, the Certificate stating that the parents at the place of their residence were not issued certificates of parents and children from a multi-member family should be taken by the parent whose place of residence is registered in the city of Kharkiv for presentation to the competent authority of another territorial community.

There is no need. A Certificate stating that parents, who are both registered in the city of Kharkiv, were not issued certificates of parents and children from a multi-member family at the place of residence, will be generated through the Electronic Services Portal by an employee of the executive bodies of the Kharkiv City Council.